Group program T&c's

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Requesting a change to your registration

If you would like to request a cancellation, replacement or transfer of your course registration you need to submit your request in writing by email to admin@safehandsfs.org.au. If you do not receive a reply within 48 hours please call our office on 0498 624 476 to confirm we have received this email. Safe Hands FS accepts no loss or liability if it does not receive these requests by email. Please note there are cancellation and transfer conditions, as stated below.

In the unlikely event that Safe Hands FS needs to cancel or postpone any course due to insufficient registrations or other unforeseen circumstances, it will refund your course fees in full. Please allow 5-10 business days to receive the funds.

Cancellations - Please ensure you inform us if you are unable to attend the program of your choice if you have registered to attend as a lot of administration goes into collecting information and setting you up to recieve the information on time.  If you find that you cannot attend, we would appreciate as much notice as possible.  Please email at admin@safehandsfs.org.au or call/text us on 0498 624 476.

It is possible to transfer your registration to another scheduled course if you are unable to attend your original scheduled course.  Just let us know via email -  admin@safehandsfs.org.au or call us on 0498 624 476.